![]() So, it obviously wasn’t machine or installation specific! A couple of customers mentioned a recent Microsoft update, so that was a clue to when and why things started going wrong. Some customers were using Excel 2016, but others were using different versions. They had to go through the same steps as the first customer, to make the Ribbon tab appear. All had been using the tools without problems for a long time, and the problems had just started. More Problem ReportsĪ week or so later, I heard from a few more customers, who had bought the PPP add-in or my Excel Tools add-in. I figured it was a problem specific to his computer and/or Office installation, and we might fix it eventually. So, all I could suggest was a macro to do the steps of uninstalling and installing the add-in, until we found something better. ![]() The PPP add-in was working correctly on my computer, using the same version of Excel. He patiently tried a couple of suggestions, but nothing worked. We exchanged a few emails, while troubleshooting the problem, but couldn’t find a fix. He probably banged his head on his desk a few times too, but was too polite to mention that! Trying to Find the Problem Then, he had to open the window again, add a check mark for PPP, and close the Add-ins window.Open the Add-in window, uncheck the PPP add-in, and close the window.He had recently upgraded to Excel 2016, and the add-in wasn’t opening correctly in that version – the PPP tab didn’t appear on the Excel Ribbon. In mid-July, I heard from someone who had been using my Pivot Power Premium (PPP) add-in for a couple of years. If you have violin music, you can play that in the background, to add to the drama. Disappearing Excel Add-insĪnd now, here’s the sad story of the disappearing Excel Add-ins, and how that mystery wasted countless hours of many people’s time. ![]() They’re jam-packed with Excel tips, and you’ll learn a lot in just one hour. Mynda is also offering FREE Excel Dashboard Webinars for the next few days, so sign up for one of those, if you haven’t attended before. I’ve been through the course, and was very impressed with the content, and Mynda’s presentation skills. Mynda Treacy has just opened registration for her highly-rated Excel Dashboard course, and you can get 20% off if you register by Thursday, August 11th. I hope the rest of the summer goes smoothly! ![]() ![]() After spending countless hours on that issue (details below), I was happy to get back to more productive work, updating my website and sample files. Did you get hit by the disappearing Excel add-in affliction recently? After a long couple of weeks, that frustrating Excel problem is finally solved. ![]()
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January 2023
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